CAREER OPPORTUNITIES
About Bell Leadership Institute
Bell Leadership Institute is a leadership development organization with more than 50 years of experience helping individuals and organizations build strong leaders and high-performing teams. Based in Chapel Hill, North Carolina, we partner with a wide range of organizations to deliver practical, research-informed leadership development that drives meaningful, lasting results.
We are a close-knit, collaborative team that values professionalism, trust, and high standards. This is a fully in-person role based in Chapel Hill, NC and includes travel (up to approximately 25%) to support programs and client engagements.
Role Overview
We are seeking a mid-career professional to join our team in a role that combines client relationship development, business development, and in-program client engagement.
This role is designed for someone with 5–7 years of experience who is ready to take on greater ownership in a highly relational, client-facing environment. It offers a unique opportunity to build strong client partnerships while also being directly involved in the delivery of Bell’s leadership programs.
Approximately half of the role involves attending and supporting Bell programs in person—serving as a key point of connection for participants and clients, and building relationships through shared experience. The other half focuses on managing and growing client relationships, identifying opportunities, and developing thoughtful, tailored proposals to support client engagement.
In-Program Client Engagement (Est 50%)
- Attend Bell leadership programs (locally and through travel) to support delivery and build client relationships
- Serve as a visible, professional presence during programs, greeting participants and supporting logistics
- Partner with lead trainers to support program flow and participant engagement
- Facilitate small group discussions or table conversations
- Respond to participant needs and resolve logistical issues in real time
- Use program interactions to build authentic relationships with participants and client sponsors
Note: Facilitation refers to supporting the program experience and small group engagement, not leading full instruction.
- Serve as a relationship manager for assigned client accounts
- Build and maintain strong, trust-based relationships with client contacts
- Develop a deep understanding of client goals, priorities, and leadership needs
- Identify opportunities to deepen engagement
- Support discovery conversations with prospective and new clients
- Develop and contribute to tailored proposals and recommendations
- Partner with senior team members to refine proposals and strategy
- Maintain accurate records of client interactions and opportunities
- Participate in early-stage client conversations and help translate needs into potential solutions
- Contribute to building and maintaining a healthy pipeline of opportunities across new and existing clients
- Contribute to the development and refinement of proposals, including coordinating inputs, drafting content, and ensuring alignment with client needs
- Synthesize insights from programs and client interactions to identify patterns, challenges, and opportunities within client organizations. Share those insights with internal team members to inform relationship strategy, positioning, and future engagements
- Represent Bell professionally in client settings, programs, and other interactions, reinforcing the quality and consistency of the Bell experience
- Collaborate closely with colleagues across business development, program delivery, marketing, and operations
- Support alignment across teams to ensure a seamless and high-quality client experience from initial contact through ongoing engagement
- Ensure timely, thoughtful follow-up on client communications, opportunities, and internal action items
- Support the rhythm of business development work, including compiling necessary reports, preparing for team meetings, and ensuring strong follow-through on next steps
- Support internal systems and processes (e.g., CRM) for tracking client activity and maintaining continuity
Qualifications & Experience
We are looking for a professional who brings strong relational instincts and the ability to operate with discipline and follow-through in a client-facing environment. This role is best suited for someone comfortable being both outward-facing and internally collaborative.
- Bachelor’s degree required; advanced degree a plus
- 5–7 years of relevant professional experience
- Strong communication and interpersonal skills
- High level of organization and accountability
- Comfort with in-person work and some travel
- Interest in leadership development
What Makes This Role Unique at Bell
This is not a traditional business development or account management role.
At Bell, building client relationships happens in the work itself. You will spend meaningful time inside our leadership programs, working alongside participants and experiencing firsthand the challenges and opportunities our clients face. Rather than operating at a distance, you will be present, supporting programs, engaging with participants, and observing leadership in action.
The role also offers a unique blend of responsibilities. You will contribute both to the client experience and to the growth of the business, developing proposals and helping guide organizations toward the leadership development that will have the greatest impact.
This role provides the opportunity to play a visible role in work that makes a lasting, positive difference, while working with a team of dedicated professionals who genuinely enjoy working with and supporting each other.